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Rec2Rec Recruitment Case Study

How The Job Office saved a day and a half every week with Paiger.

The Job Office is a specialised UK recruitment agency with a 23-year legacy. This market-leading Rec2Rec agency was founded by Jamie Rafferty, whose own recruitment industry experience spans 43 years.

Before Paiger, the business development and candidate marketing process worked, but it was increasingly inefficient, manual and difficult to scale.

Paiger helped The Job Office replace longhand processes with a more structured, branded and time-efficient recruitment workflow.

The Job Office Logo
“

Paiger saves us a dramatic amount of time.

I block out an hour a day for it now, but that hour is saving me at least a day and a half a week. It’s allowing us to do the day job properly and speak to people.

Jamie Rafferty
Jamie Rafferty
Recruitment Talent Search Director at The Job Office

The Challenge

The process wasn’t broken, but it was costing too much time.

Jamie faced the classic challenge of fighting complacency in a business that was working, but relying on increasingly inefficient manual processes.

Longhand BD

Business development was manual.

The process relied on Google, pens and paper, making it time-consuming to identify and act on opportunities.

Candidate Marketing

One candidate could take a full day to market.

Taking a single candidate to market was often a full-day process before Paiger.

Brand Alignment

LinkedIn activity lacked structure.

The agency posted on LinkedIn, but content was inconsistent and branding did not always match across web and social.

Tech Adoption

The fear was paying for tech nobody used.

As a business that had not previously used recruitment technology, Jamie needed confidence that the team would actually adopt the platform.

The Paiger Workflow

From longhand recruitment work to a structured daily workflow.

Paiger gave The Job Office a more efficient way to manage business development, candidate marketing and LinkedIn visibility without losing the relationship-led approach that made the business successful.

✓
More efficient BD Less time spent working through opportunities manually with Google, notes and paper.
✓
Faster candidate marketing Candidate marketing could move faster, reducing the time needed to take a candidate to market.
✓
Better brand consistency LinkedIn activity became more structured and aligned with the agency’s wider brand presence.
The Job Office Workflow Less manual work. More conversations. Replace longhand BD Move beyond Google, pens and paper Take candidates to market faster Reduce admin around candidate marketing Speak to more people Free time for the actual day job

The Results

One hour a day now saves at least a day and a half a week.

1 hr

blocked out each day

Jamie now uses Paiger as a focused daily workflow rather than a complex system nobody touches.

1.5 days

saved every week

That focused hour saves at least a day and a half of manual work each week.

23 yrs

legacy made more efficient

Paiger modernised a proven Rec2Rec workflow without forcing the business to lose what already worked.

“

It’s allowing us to do the day job properly and speak to people.

That is the real commercial impact: less time lost to manual admin, more time spent building relationships.

Jamie Rafferty
Jamie Rafferty
Recruitment Talent Search Director at The Job Office

The Bottom Line

The Job Office modernised a proven recruitment process without making it complicated.

Paiger helped Jamie replace longhand BD and candidate marketing with a more efficient daily workflow, saving significant time while freeing the team to focus on conversations and relationships.

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